{"id":15885,"date":"2023-02-10T10:27:00","date_gmt":"2023-02-10T10:27:00","guid":{"rendered":"https:\/\/hrfactory.ee\/?p=15885"},"modified":"2023-02-15T15:05:41","modified_gmt":"2023-02-15T15:05:41","slug":"chatgpt-in-human-resources","status":"publish","type":"post","link":"https:\/\/hrfactory.ee\/en\/chatgpt-in-human-resources\/","title":{"rendered":"ChatGPT in Human Resources"},"content":{"rendered":"\n<h1 class=\"is-style-hrfactory-redline-heading wp-block-heading\"><strong>ChatGPT in HR &#8211; major developments and concrete fields of application<\/strong><\/h1>\n\n\n\n<div class=\"wp-block-cover has-background-dim has-custom-content-position is-position-top-center is-style-hrfactory-title\" style=\"min-height:100vh;aspect-ratio:unset;\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1024\" class=\"wp-block-cover__image-background wp-image-15667\" alt=\"\" src=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/a_young_woman_in_a_job_interview_with_an_artificificial-intelligence.png\" data-object-fit=\"cover\" srcset=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/a_young_woman_in_a_job_interview_with_an_artificificial-intelligence.png 1536w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/a_young_woman_in_a_job_interview_with_an_artificificial-intelligence-300x200.png 300w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/a_young_woman_in_a_job_interview_with_an_artificificial-intelligence-1024x683.png 1024w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/a_young_woman_in_a_job_interview_with_an_artificificial-intelligence-768x512.png 768w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/a_young_woman_in_a_job_interview_with_an_artificificial-intelligence-600x400.png 600w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\">ChatGPT marks the beginning of the age of artificial intelligence. Faster than many expected, a new era of AI technologies is now entering the market. These technologies hold huge potentials, but also raise far-reaching questions.<\/p>\n\n\n\n<p class=\"has-large-font-size wp-block-paragraph\">We present ChatGPT, shed light on these new developments, and show very concrete application fields for AI in Human Resources.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"background-color:#ffffff\" class=\"wp-block-ds-ds-container contacts ds-block-container alignfull\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div style=\"background-color:#F5F5F5;padding-left:7.5%;padding-right:7.5%\" class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns is-style-ds-aligncenter is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"is-style-default wp-block-heading\"><strong>Table of content<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li><a href=\"#chatgpt\">ChatGPT: What is it anyway?<\/a><\/li><li><a href=\"#gesellschaft\">Artificial intelligence, disruption, and society disruption<\/a><\/li><li><a href=\"#automatisierung\">Automation of processes in HR by using ChatGPT<\/a><\/li><li><a href=\"#mensch\">People and strategy: unused potentials<\/a><\/li><li><a href=\"#fit\">Fit for the future with HR factory<\/a><\/li><\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"is-style-default wp-block-heading\" id=\"chatgpt\"><strong>1. <strong><strong><strong>ChatGPT: What is it anyway?<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ChatGPT is, in a way, an interactive Google. Users can ask <strong>all kinds of questions<\/strong> via a chat window (prompt), whereupon ChatGPT generates an answer. What is special about ChatGPT is not only that, like Google, it can access an unimaginable amount of data, but also how well it understands people&#8217;s questions and concerns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unlike Google, however, ChatGPT does not just passively provide information, but can write entire articles on command, provide code for apps and websites, or optimize data structures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In doing so, ChatGPT has a &#8220;<strong>memory<\/strong>&#8220;, i.e. users can refer to certain aspects from the chat history &#8211; just like in a real conversation &#8211; to specify their concerns and get better results.<\/p>\n\n\n\n<div style=\"height:125px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"background-color:#F5F5F5\" class=\"wp-block-ds-ds-container ds-block-container alignfull\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:125px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"is-style-default wp-block-heading\" id=\"gesellschaft\"><strong>2. <strong><strong><strong>KI, disruption, and society<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you give ChatGPT a try yourself, you&#8217;ll realize that the so-often-talked-about future of artificial intelligence now seems to be no longer a future, but a present.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Given the disruptive potential of AI, many people are now asking themselves: <strong>Is this actually a good development now, or do we need to be seriously worried about jobs and society?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unfortunately, there is no simple answer to this question. Utopias and dystopias seem to be so close to each other here that answering this question is extremely difficult (and ultimately, of course, also a question of perspective).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/an_illustration_of_a_round_table_of_humans_having_a_discussion-1024x1024.png\" alt=\"\" class=\"wp-image-15695\" width=\"450\" height=\"450\" srcset=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/an_illustration_of_a_round_table_of_humans_having_a_discussion.png 1024w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/an_illustration_of_a_round_table_of_humans_having_a_discussion-300x300.png 300w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/an_illustration_of_a_round_table_of_humans_having_a_discussion-150x150.png 150w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/an_illustration_of_a_round_table_of_humans_having_a_discussion-768x768.png 768w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/an_illustration_of_a_round_table_of_humans_having_a_discussion-600x600.png 600w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:125px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"is-style-default wp-block-heading\" id=\"automatisierung\"><strong>3. Automation of processes in HR by using ChatGPT<\/strong><\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns is-style-ds-nospace is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"padding-right:12%\" class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<p class=\"wp-block-paragraph\">Regardless of the social dimension, however, there are numerous <strong>concrete application areas<\/strong> for ChatGPT that companies should have on their radar &#8211; especially in HR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The central keyword here is <strong>automation<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The related question: Which technical processes previously performed by humans can be automated in the age of ChatGPT? What advantages and what risks does this entail?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Journalist Gudrun Porath, for example, cites the following immediate areas of application:<\/p>\n\n\n\n<ul class=\"is-style-ds-list-square wp-block-list\"><li>Job postings<\/li><li>References<\/li><li>Notices of termination<\/li><li>Warnings<\/li><li>Rejections<\/li><li>Employment contracts<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Renowned HR analyst Josh Bershin goes one step further and finds concrete application areas for AI in onboarding, for t<strong>raining in sales and internal processes<\/strong>, as well as in <strong>coaching<\/strong> and <strong>further education <\/strong>for specialists and managers.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"padding-right:7.5%\" class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<p class=\"is-style-default wp-block-paragraph\">Fair enough, but why don&#8217;t we actually ask ChatGPT itself? Here is the answer we received:<\/p>\n\n\n\n<div style=\"background-color:#F5F5F5;padding-left:10%;padding-right:10%;padding-bottom:10%;padding-top:12.5%;margin-bottom:8%\" class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/ChatGPT-HR.png\" alt=\"\" class=\"wp-image-15893\" width=\"512\" height=\"371\" srcset=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/ChatGPT-HR.png 872w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/ChatGPT-HR-300x217.png 300w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/ChatGPT-HR-768x557.png 768w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"background-color:#F5F5F5\" class=\"wp-block-ds-ds-container ds-block-container alignfull\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"padding-bottom:5%;padding-top:7.5%\" class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns is-style-ds-nospace is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-regular-font-size wp-block-paragraph\"><strong>Try ChatGPT yourself at the next opportunity, for example, when formulating a LinkedIn post or an email.<\/strong><\/p>\n\n\n\n<p class=\"has-regular-font-size wp-block-paragraph\"><strong>And gladly point out ChatGPT on the occasion to gender sensibly<\/strong> <strong>\ud83d\ude09<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"is-style-default wp-block-heading\" id=\"mensch\"><strong>4.<strong><strong><strong> People and strategy: unused potentials<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If one shares the assessments of the experts and ChatGPT itself, the question immediately arises for many: <strong>What will happen to the jobs of the people who were previously responsible for these tasks?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As is so often the case in the context of AI, there is no simple answer. Pessimistically, many jobs would be eliminated without replacement because fewer employees would be needed to accomplish a certain workload.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the context of HR, however, we think this is too short-sighted. The more time AI applications like ChatGPT save us, the <strong>more resources are freed up<\/strong> to focus more on people and strategies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After all, who doesn&#8217;t know the problem of never finding enough time for strategic and interpersonal matters in day-to-day operations? There is so much potential here that can only be exploited by people in the foreseeable future.<\/p>\n\n\n\n<div style=\"height:125px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ds-ds-container ds-block-container alignfull\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns alignwide has-lightgrey-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"fit\">\n<div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit-1024x683.jpg\" alt=\"\" class=\"wp-image-15848\" srcset=\"https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit-1024x683.jpg 1024w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit-300x200.jpg 300w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit-768x512.jpg 768w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit-1536x1024.jpg 1536w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit-600x400.jpg 600w, https:\/\/hrfactory.ee\/wp-content\/uploads\/2023\/02\/0414-Edit.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"padding-left:5%\" class=\"wp-block-ds-ds-container ds-block-container\"><div class=\"ds-container-inside\"><div class=\"ds-container-content\">\n<div class=\"wp-block-columns is-style-ds-nospace is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"has-text-align-left is-style-default wp-block-heading\"><strong><strong><strong><strong> 5. <strong><strong><strong><strong>Fit for the future with HR factory<\/strong><\/strong><\/strong><\/strong> <\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since for us at HR factory the focus is on people anyway, we would like to conclude with a tip: If you <strong>educate your employees<\/strong> in time and train them in the <strong>effective use of AI applications<\/strong>, you can make the most of the potential and also increase employee satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HR factory therefore now increasingly offers consulting services so that your employees are optimally prepared for the strategic and human challenges of the future.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-hrfactorytblue-background-color has-text-color has-background\" href=\"https:\/\/hrfactory.ee\/germany\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contact now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:125px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:125px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>ChatGPT in HR &#8211; major developments and concrete fields of application ChatGPT marks the beginning of the age of artificial intelligence. Faster than many expected, a new era of AI technologies is now&#8230; <a class=\"read-more\" href=\"https:\/\/hrfactory.ee\/en\/chatgpt-in-human-resources\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":15904,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[57,20,9,25,22,27,17,24,19,18],"tags":[],"class_list":["post-15885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-active-sourcing","category-corporate","category-de","category-hr-administration","category-hr-factory","category-learning-development","category-news-de","category-recruiting","category-sme","category-startup","odd"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ChatGPT &amp; its meaning for HR | HR factory<\/title>\n<meta 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